Unworn · tags on · hygiene liner
Ships SA-wide
Yoco · Visa · Mastercard · Apple Pay · Google Pay
On orders over R1,500
Last updated: 10 November 2026
CURVA delivers anywhere in South Africa. This policy explains delivery times, costs, tracking and what happens if something goes wrong. It forms part of our Terms of Service.
1. Where we deliver
We deliver to street addresses across the Republic of South Africa. We do not ship internationally at this time.
2. Delivery time
All orders are delivered in 3–8 business days nationwide. Business days are Monday to Friday, excluding South African public holidays. Delivery times are estimates, not guarantees. Peak periods (such as Black Friday), weather, strikes, road closures, loadshedding and other events outside our control can cause delays.
| Area | Delivery time | Cost |
|---|---|---|
| Nationwide (all of South Africa) | 3–8 business days | Calculated at checkout |
| Orders of R1,500 or more | 3–8 business days | FREE |
3. Delivery costs and free delivery
The delivery fee for your order is shown at checkout before you pay. Orders of R1,500 or more (after discounts, before delivery) qualify for free standard delivery anywhere in South Africa. All prices are in South African Rand (ZAR).
4. Shipping Protection (optional)
At checkout you can add Shipping Protection for R29.99. It is optional. If you add it and your parcel is lost, stolen or damaged in transit, contact us within 7 days of the expected delivery date and we will send a replacement or refund the affected items once the claim is confirmed with the courier. Shipping Protection does not change your rights under the Consumer Protection Act and is not needed for faulty goods or our mistakes, which we always put right.
5. Tracking
Once your order is dispatched you receive an email with your tracking link. You can also follow your order on our Track Order page or in your account. If tracking has not updated for more than 2 business days, contact us and we will follow up with the courier.
6. Address details and failed delivery
Please give a complete, correct delivery address and a phone number the courier can reach. If a delivery fails because the address was incomplete or incorrect, or because nobody was available after the courier's attempts, the courier may charge a re-delivery fee, which is for your account. If a parcel is returned to us unclaimed, we will contact you to re-send it (at your cost) or refund the items less the delivery costs, as the law allows.
7. Lost or damaged parcels
If your parcel arrives damaged, or has not arrived 3 business days after the latest estimated date, contact us within 7 days with your order number (and photos if damaged). We will open a claim with the courier and keep you updated. Items that are faulty or not what you ordered are covered by our Refund & Returns Policy and the Consumer Protection Act.
8. Risk and ownership
Risk in the goods passes to you when the parcel is delivered to you or the person you nominate. Ownership passes once the order is paid in full.
9. Contact
Questions about delivery? Email lisachastainb@gmail.com or call 065 942 8699 (Mon–Fri 09:00–17:00 SAST).
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