Terms of service

Last updated: 10 November 2026

These Terms of Service apply to your use of curva.co.za and every order you place with CURVA. Please read them together with our Shipping Policy, Refund & Returns Policy and Privacy Policy. Nothing in these Terms limits your rights under the Consumer Protection Act 68 of 2008 (CPA) or the Electronic Communications and Transactions Act 25 of 2002 (ECTA).

1. About us

The store is operated by CURVA, 14 Egret Street, Roodepoort, Gauteng, 1709, South Africa. Email lisachastainb@gmail.com · Phone 065 942 8699. Full supplier details required by ECTA section 43 are in our Contact Information.

2. Eligibility

You must be 18 or older, or have a parent or guardian's consent, to place an order.

3. Products, sizes and colours

Our jeans come in sizes S, M and L; use our Size Guide and Find Your Size tool before ordering. We show products as accurately as we can, but denim colour can look different on screens, and small variations between batches can occur.

4. Prices and payment

All prices are in South African Rand (ZAR). The total, including delivery and any optional Shipping Protection (R29.99), is shown at checkout before you pay. Payments are processed securely by Yoco; we accept Visa, Mastercard, Apple Pay and Google Pay. We do not accept PayPal. If a product is shown at an obviously incorrect price, we may cancel the order and refund you in full.

5. Discounts and promotions

  • Only one discount code or offer applies per order; discounts do not stack with each other or with bundle pricing unless we say so.
  • BLACK20: 20% off all jeans. Valid until 30 November 2026 at 23:59 SAST, while stock lasts. It cannot be exchanged for cash or applied to past orders.
  • We may end or change a promotion early in case of error or misuse; orders already placed are honoured.

6. Orders and acceptance

Your order is an offer to buy. A contract is formed when we confirm your order by email. We may decline or cancel an order (with a full refund) if an item is unavailable, payment fails, or we reasonably suspect fraud. If an item is out of stock after payment, we will offer you a replacement, a wait, or a full refund.

7. Delivery

We deliver nationwide in 3–8 business days, free on orders of R1,500 or more. See the Shipping Policy.

8. Exchanges, returns and cancellations

You have a 7-Day Fit Exchange, a 7-day cooling-off right under ECTA, and your CPA rights for faulty goods. See the Refund & Returns Policy.

9. Reviews and content you submit

By submitting a review, photo or video, you confirm it is your own and honest, and you allow CURVA to show it on our store and social channels. We may remove content that is unlawful, offensive or misleading.

10. Intellectual property

The CURVA name, logo, photos, videos and website content belong to CURVA or its licensors and may not be copied or used without our written permission.

11. Acceptable use

Do not misuse the website, including attempting to hack, scrape, overload or interfere with it, or using it for anything unlawful.

12. Liability

To the extent the law allows, CURVA is not liable for indirect or consequential loss, and our total liability for an order is limited to the amount paid for that order. This does not limit liability that cannot be excluded under South African law, including your CPA rights.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa. Please contact us first so we can resolve any complaint. You may also approach the Consumer Goods and Services Ombud (cgso.org.za) or the National Consumer Commission.

14. Changes

We may update these Terms from time to time. The version on this page at the time of your order applies to that order.